Privacy Policy

At The Digitizing Spot, we care about your privacy. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or use our services. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or contact us, we may collect certain information from you.

Personal Information

We may collect personal information such as:

  • Your name
  • Email address
  • Phone number
  • Company name
  • Billing information
  • Shipping information
  • Any information you provide through forms, emails, or messages

Artwork and Design Files

When you place an order, you may upload logos, images, embroidery files, artwork, or other design materials. We collect these files so we can complete your project.

Website Information

We may also collect basic information about how visitors use our website, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on the website
  • Referral sources

This information helps us improve our website and services.

How We Use Your Information

The Digitizing Spot uses your information to:

  • Process and manage your orders
  • Deliver digitizing and design services
  • Respond to questions and support requests
  • Send project updates
  • Improve our website performance
  • Improve customer experience
  • Prevent fraud and protect website security
  • Meet legal and business requirements

We only use your information for legitimate business purposes.

How We Protect Your Information

We take reasonable steps to keep your information safe.

We use security measures designed to protect your personal information from:

  • Unauthorized access
  • Loss of data
  • Misuse
  • Alteration
  • Disclosure

While we work hard to protect your information, no method of online transmission or electronic storage can be guaranteed to be 100% secure.

Sharing Your Information

We respect your privacy and do not sell your personal information.

We may share information only in limited situations, such as:

Service Providers

We may work with trusted third-party providers who help us operate our website, process payments, or provide business services.

These providers only receive the information needed to perform their tasks.

Legal Requirements

We may disclose information if required by law or if necessary to:

  • Comply with legal obligations
  • Protect our rights
  • Prevent fraud
  • Protect the safety of our customers or business

Cookies and Tracking Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that help websites remember information about your visit.

We use cookies to:

  • Improve website performance
  • Understand visitor behavior
  • Save user preferences
  • Enhance user experience

You can choose to disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

Third-Party Links

Our website may contain links to other websites.

Once you leave The Digitizing Spot website, we are not responsible for the privacy practices, content, or policies of those third-party websites.

We encourage you to review the privacy policies of any website you visit.

Customer Artwork and Files

Any artwork, logos, images, or design files you provide are used only to complete your requested services. We take reasonable care to protect customer files. However, customers remain responsible for ensuring they have the proper rights and permissions to use any submitted content.

By submitting artwork, you confirm that you own the content or have permission to use it.

Data Retention

We may keep your information for as long as necessary to:

  • Complete projects
  • Provide customer support
  • Maintain business records
  • Meet legal obligations
  • Resolve disputes

When information is no longer needed, we take reasonable steps to remove or securely store it.

Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we learn that information from a child has been collected, we will take appropriate steps to remove it.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent where applicable

To make a request, please contact us using the information provided below.

Changes to This Privacy Policy

The Digitizing Spot may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage visitors to review this page regularly to stay informed about how we protect personal information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: sales@thedigitizingspot.com

Website: https://digitizingspot.com/

Phone: 417-260-9810 

We are committed to protecting your privacy and providing a safe experience for all our customers.